Managed IT Support.
Efficiency, uptime and productivity for your team.
YOUR IT PROBLEMS
Solving your daily IT challenges.
We work directly with any and all outside vendors so there is no finger-pointing or go-between. This allows you to focus on your business and we focus on your IT.
We provide staff training to help meet HIPAA and other regulatory requirements, along with assisting in annual attestations.​
Confusing Language?
Are you often left overwhelmed by endless technical jargon, left unaware of the appropriate solutions unsure how to progress?
Can't Adopt new Tech?
Are you struggling to keep your business relevant with the latest technological trends?
Poor Security?
Ensuring effective cyber security can be a difficult task. Are you sure your data is properly protected?
IT Slowing you Down?
When combined, downtime and slow response times can be critical to your business reputation.
Looking for proactive, flexible and reliable IT Support?
OUR IT SOLUTIONS
How do we help you overcome these daily challenges?
Technology Experts
Years of experience & technical competencies can aid us in getting to the bottom of any challenge as fast as possible.
Taking Responsibility
Leap Forward will always be here for when things go wrong, but more importantly, proactively working behind the scenes to maintain optimal performance.
Work Smarter, Not Harder
By effectively using your technology we can help you to maximize your operational workflow efficiency, team productivity and commercial agility.
Safeguarding your Data
We configure, monitor and manage your network perimeter defences to best protect your data from external threats.
We know your time is valuable and your technology is critical. That’s why we take time to visit with each client and understand their business. This allows us to recommend solutions and processes to streamline your business. You’re not just another sale to us, you are a partner. We want to help you be successful.
We can help deliver all of your technology needs, whether it be computer or network security, phone and voice needs, or cloud services. We can be your IT department or partner with your existing IT department to help with all your IT needs.
We have years of experience in both large and small environments. We know what solutions are available and how to implement them in your business. We are constantly working with industry experts and the ever changing technology landscape.
We are here to partner with you long term. If we don’t know the answer, we know someone who does. We aren’t here to sell you something, we are here to provide long term solutions.
THE BENEFITS OF GOOD SUPPORT
How can our IT Support improve your business?
HOW WE HELP YOU
Our Service Packages
Silver
- LOCATION
- Monitoring & Management of Network Devices
- Website Hosting and Domain Name
- Lifetime Network Hardware
- 24x7 NOC Monitoring
- Projects up to 4 Hours included
- USER PRODUCTIVITY BUNDLE
- Unlimited Report Support
- Basic Password Manager
- O365 Premium + Basic Security + Phishing Protection
- O365 Backup
- Workstation Setup Included
- Quarterly Business Reviews
- WORKSTATIONS AND SERVERS
- Managed Windows Updates
- Advanced Multi-Layer Endpoint Detection and Response
- Global Security Network Firewall
- Secure DNS
- SSL Security Inspection
- Intrusion Prevention System
- Advanced Threat Protection
- Botnet and Malicious Website Protection
- Server Backup
Gold
- LOCATION
- Monitoring & Management of Network Devices
- Website Hosting and Domain Name
- Lifetime Network Hardware
- 24x7 NOC Monitoring
- Compliance Paperwork and Auditing Assistance
- IT Security Policy Management
- Employee Security Education and Training
- Unlimited Projects
- USER PRODUCTIVITY BUNDLE
- Unlimited Report Support
- Advanced Password Manager with Dark Web Protection
- O365 Premium + Enhanced Security + Phishing Protection
- Workstation Setup Included
- Quarterly Business Reviews
- Onsite Support
- Unlimited, ongoing Technology Business Reviews and Consulting
- 24x7 Security Operations Center Monitoring and Protection
- WORKSTATIONS AND SERVERS
- Managed Windows Updates
- Advanced Multi-Layer Endpoint Detection and Response
- Global Security Network Firewall
- Secure DNS
- SSL Security Inspection
- Intrusion Prevention System
- Advanced Threat Protection
- Botnet and Malicious Website Protection
- LAN ZeroTrust
- 24x7 Security Operations Center Monitoring and Protection
- Server Backup