About Us.
Helping local businesses with the power of technology.
Andrew Rosenau
Andrew Rosenau started his own IT Consulting company in 2002 at the age of 17. His company focused on helping small businesses start using computers and technology more to improve efficiency. Early on, he wanted to work with businesses to learn their strategies and systems, while at the same time, help find solutions and efficiencies that technology can help with. Several of these original clients are still clients of Leap Forward Technologies today.
After graduating high school he attended Ridgewater College and received a Degree in Network Systems Administration. While attending college, Rosenau also worked in the IT department and continued establishing with his private IT consulting company.
Upon completing college, he worked for a larger IT consulting company for 2 years as a Network Systems Administrator, putting his private business on hold temporarily. During this time, he worked with a wide range of businesses of all sizes, helping them maintain the networks, telephone systems and printing devices.
In 2006, he took a job as an IT Manager and HIPAA security officer for a hospital. After taking this job he then restarted his private business which aimed to help businesses with their IT needs. During his 16 years at the hospital, he fulfilled many duties including implementing Electronic Medical Record systems, imaging PACS systems, evaluating workflows and moving them from paper to electronic processes. Rosenau was also in charge of creating and maintaining department policies, HIPAA policies, training staff and ensuring compliance with all technical regulatory requirements. He streamlined daily tasks while ensuring patient confidentiality.
Starting in 2018, he decided to transform his IT consulting business into a full-managed services provider. He wanted to continue helping businesses with all of their IT needs by simplifying and securing IT for them.
When he is not busy doing IT, Rosenau enjoys camping with his family and researching how things work, always wanting to learn something new. He is also active in the youth 4-H program, school, and church activities as well as various community events. As a chamber of commerce member, he is always looking for ways to make a positive difference.
CASE STUDIES
A focus on customer service
Kelly Nokleby, EA, Owner, Books By Kelly, LLC
“I have worked with Andrew for over 20 years with regards to all my firm’s IT needs. Everything from hardware, to software, to system security. Andrew has taken the time to understand my business and how we work.
He has been my number one resource for everything IT. I confidently refer Andrew to all that I meet; no matter the business needs they are looking for.”
Joleen Rosenau
Joleen is the office manager and also handles accounts receivable. She enjoys learning new things and always looks forward to the next challenge. She is always looking for ways to streamline and optimize processes internally to help provide the highest quality of service to our clients.
When not working, Joleen enjoys camping and hiking with her family as well as reading, vegetable gardening, canning and food preservation. She is also involved in 4-H and various youth activities throughout the year.
John Rickgarn
John spent 12 years doing sales in the office equipment industry. From placing a single printer in small offices to managing hundreds of devices in the healthcare, government, manufacturing and banking verticals, John worked tirelessly to help customers with their printing needs and optimize their fleet.
Today, in addition to helping customers with their IT and phone needs, John helps customers with Print A.U.D.I.T.S., offering a unique and independent view of their print environment. Not beholden to any vendor or manufacturer, he can help educate clients on how much they are truly paying and offer guidance as to which route would work best.
When not working, he enjoys reading, investing, traveling, spending time with family and listening to music and podcasts.
