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The Leap Forward Managed IT Program

Managed IT Services for Minnesota Businesses

Your complete IT department for one predictable monthly fee — proactive monitoring, fast local support, and technology planning that moves your business forward.

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Local Minnesota technicians

One flat monthly fee

HIPAA & compliance ready

24/7 monitoring & response

Overview

One Team Behind Every Piece of Your Technology

No matter how good your people are, every workday depends on technology that's ready when and where you need it. Our Managed IT program becomes your virtual IT department — we monitor, maintain, secure, and support your entire environment so problems get solved right the first time.

We don't just sell tools. We learn your business and your workflows, deal directly with every outside vendor so there's no finger-pointing, and keep you compliant with HIPAA and other regulatory requirements — staff training and annual attestations included.

You get a whole team of specialists, enterprise-grade tools, and a real technology roadmap — for less than the cost of a single in-house hire.

20+

Years serving
rural Minnesota

16

Communities
across the region

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The business value

Benefits of Managed IT for Your Business

Great IT isn't about devices — it's about outcomes. Here's what the program does for your business every single day.

Protects Your Bottom Line

Downtime, band-aid fixes, and cyberattacks all cost real money. Proactive support, fast response, and layered security shut those risks down before they hit your revenue.

Predictable, Budget-Friendly Costs

One flat monthly fee replaces surprise repair bills and emergency invoices. Every IT dollar earns its keep — and you can budget to the dollar.

Less Risk, More Uptime

Built-in security, tested backups, and regulatory compliance protect you from disruption, data loss, and legal exposure — with audit-ready documentation.

Grows With Your Business

Five-person office or multi-site operation — the program right-sizes to you, adding capability as you grow instead of forcing you into someone else's mold.

What's included

Seven Services, One Flat Fee

Each of these is delivered as part of the Managed IT program. Business phones, security cameras and PRINT A.U.D.I.T. are separate offerings.

IT Help Desk & Support

Fast, friendly help desk support from local techs — remote fixes in minutes, real on-site visits when hands are needed, delivered as part of our Managed IT program.

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Network Management

Design, monitoring, and around-the-clock care for the network your business runs on — delivered as part of our Managed IT program.

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Server Management

Proactive patching, monitoring, and care for the servers your business runs on — on-premise or hosted — delivered as part of our Managed IT program.

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Data Backup & Recovery

Automated, tested backups and a real recovery plan — so ransomware, fire, flood, or plain bad luck never takes your business down with it.

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Cloud & Microsoft 365

Migration, management, and day-to-day care of Microsoft 365, hosted servers, and your cloud stack — delivered as part of our Managed IT program.

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Strategic IT Planning (vCIO)

A virtual CIO in your corner — technology roadmaps, budgets, and honest advice that point your IT at where the business is going, not just where it's been.

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Compliance & HIPAA

Staff training, technical safeguards, and annual attestation support for HIPAA and the other rules your industry lives by — delivered as part of our Managed IT program.

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Is it time?

You Might Need Managed IT If…

You're constantly reacting to technology problems instead of planning ahead.

Your "IT department" is one overworked person — or whoever happens to be handy.

Your current provider is slow, remote, or treats you like a ticket number.

You're not confident you'd pass a HIPAA or cyber-insurance audit tomorrow.

Aging systems and downtime are quietly costing your team hours every week.

Technology decisions keep getting made one emergency at a time.

Our process

How We Help You Succeed With Managed IT

01

Assess

We evaluate your current setup and uncover the risks, gaps, and opportunities.

02

Align

We build a custom IT roadmap that aligns with your size, goals, and industry needs.

03

Implement

We put the right solutions in place, then back them with responsive support.

04

Support & Evolve

As your business grows, we proactively meet, review, and refine your IT strategy.

The business case

What This Means for Your Bottom Line

Every IT decision, framed in the terms that matter to the person signing the check.

Lower Total Cost

One ransomware event or a dead server can cost more than years of managed IT. A flat monthly fee is simply cheaper than the disaster it prevents.

Predictable & Budget-able

Emergency repairs and surprise hardware replacements become one fixed operating expense you can plan down to the dollar.

Protected & Compliant

No single point of failure, no key-person dependency, and documentation that's ready whenever an auditor or insurer comes asking.

In their words

What Clients Say

“Leap Forward Technologies has been our IT provider for several years. They are always very courteous and helpful with suggestions. The knowledge of computers and software are far superior to our previous provider. They are always prompt to respond to all of our needs.”

Dan · Office Manager

“Leap Forward Technologies ensures our systems are always running and up to date. I feel confident that our IT systems will stay running and secure with Leap Forward being our virtual IT department.”

Chad · Shop Owner

“I have worked with Andrew for over 20 years with regards to all my firm's IT needs. Everything from hardware, to software, to system security. Andrew has taken the time to understand my business and how we work. He has been my number one resource for everything IT. I confidently refer Andrew to all that I meet; no matter the business needs they are looking for, he is the one to call.”

Kelly Nokleby · Owner, Books by Kelly LLC

“We recently worked with Leap Forward Technologies to transition AP Design & Send It from a traditional phone system to VOIP, and the experience has been fantastic! Andrew was thorough in analyzing our needs, walking me through all available options, and patiently answering my questions along the way. He provided a detailed quote upfront, which made budgeting for the install simple and straightforward. Beyond the setup, his training and ongoing support have been top-notch. If you're considering a VOIP system, I highly recommend Leap Forward Technologies!”

Nick Schwarz · AP Design & Send It

FAQ

Questions, Answered

Written to answer the exact questions people type — and that AI assistants quote.

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