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For teams that already have IT
Co-Managed IT Services for Minnesota Businesses
Keep your IT person. Give them backup. We add capacity, enterprise tooling, and specialized expertise to your internal IT team — without replacing anyone.
Local Minnesota technicians
One flat monthly fee
HIPAA & compliance ready
24/7 monitoring & response
Your IT Staff, Multiplied
Around here, "the IT department" is usually one very busy person — keeping a school district, county office, or growing company running single-handedly. Co-Managed IT is built for exactly that: your staff keeps ownership and day-to-day control, and Leap Forward becomes the deep bench behind them.
They get enterprise-grade monitoring and patching tools, someone senior to escalate the gnarly problems to, and real coverage when they're out sick, on vacation, or buried in a project.
It's not outsourcing — it's reinforcement. And if your needs ever change, the model flexes with you, up to our full Managed IT program or back.
20+
Years serving
rural Minnesota
16
Communities
across the region
Benefits of Co-Managed IT for Your Team
Co-managed isn't about replacing anyone — it's about what your existing team gains from day one.
No More Single Point of Failure
Vacations, sick days, resignations — your technology keeps running because a whole team already knows your environment, not just one person.
Enterprise Tools, Shared Cost
Monitoring, patching, security, and documentation platforms your organization could never justify buying alone come bundled into the partnership.
Escalation Expertise On Tap
When a server, network, or security problem goes past your team's comfort zone, they escalate to us instead of burning days searching forums.
Your IT Person, Freed Up
With us absorbing the routine noise, your internal staff finally gets time for the projects and improvements leadership keeps asking about.
How We Plug Into Your Team
Flexible by design — your staff keeps what they own and love, we cover the rest. A typical split looks like this.
Overflow & Backup Help Desk
We take tickets when your IT person is out, swamped, or focused on a project — users always have someone to call.
Monitoring & Patching Platform
Our RMM stack watches every endpoint and keeps patching current across your whole environment, 24/7.
Server & Infrastructure Escalation
Senior-level help for the infrastructure problems that go beyond one person's bandwidth or specialty.
Backup & DR Oversight
We verify backups actually restore and keep the disaster recovery plan tested — the job that always slips when one person does everything.
Cloud & Microsoft 365 Administration
Shared administration of Microsoft 365, identity, and cloud workloads — with best-practice baselines built in.
Co-Planning & IT Roadmaps
Quarterly planning sessions with your IT staff and leadership so budgets and projects stop being surprises.
Compliance & Security Support
HIPAA training, technical safeguards, and audit documentation handled with your team, not dumped on them.
You Might Need Co-Managed IT If…
Your IT manager is stretched thin and projects keep slipping quarter after quarter.
Coverage disappears whenever your one IT person takes a vacation — or gives notice.
Escalations sit unresolved because nobody has bandwidth to dig in.
You need enterprise-grade tooling but can't justify the license spend alone.
Leadership wants strategy from IT, but firefighting eats every week.
How Co-Managed IT Works With Your Team
A simple, repeatable way to fold our bench into the team you already have.
Assess
We review your current environment alongside your IT staff and map the risks, gaps, and quick wins.
Align
We agree on who owns what, then build a shared roadmap that fits your team's strengths and your budget.
Implement
We roll in our monitoring, patching, and documentation platforms, then back your staff with senior escalation support.
Support & Evolve
We meet regularly with your IT staff and leadership to review what's working, refine the split, and plan what's next.
What This Means for Your Bottom Line
Every IT decision, framed in the terms that matter to the person signing the check.
Lower Total Cost
A fraction of the cost of another full-time hire buys an entire bench of specialists — enterprise tooling included.
Predictable & Budget-able
One flat monthly fee instead of recruiting costs, training cycles, and the constant risk of turnover.
Protected & Compliant
Documented systems and shared knowledge mean nothing about your environment lives in just one person's head.
The Small-Town Difference You Can Measure
Local Techs Who Show Up
We drive to Willmar, Marshall, Redwood Falls, and everywhere between. No metro call centers, no scripts — people who know your name and your network.
One Partner, No Finger-Pointing
IT, phones, print, cameras — and we deal directly with every outside vendor, so you never get bounced between companies while nothing gets fixed.
Flat, Honest Pricing
One predictable monthly fee — no surprise invoices, no nickel-and-diming, and no metro rates for small-town businesses.
What Clients Say
“Leap Forward Technologies has been our IT provider for several years. They are always very courteous and helpful with suggestions. The knowledge of computers and software are far superior to our previous provider. They are always prompt to respond to all of our needs.”
Dan · Office Manager
“Leap Forward Technologies ensures our systems are always running and up to date. I feel confident that our IT systems will stay running and secure with Leap Forward being our virtual IT department.”
Chad · Shop Owner
“I have worked with Andrew for over 20 years with regards to all my firm's IT needs. Everything from hardware, to software, to system security. Andrew has taken the time to understand my business and how we work. He has been my number one resource for everything IT. I confidently refer Andrew to all that I meet; no matter the business needs they are looking for, he is the one to call.”
Kelly Nokleby · Owner, Books by Kelly LLC
“We recently worked with Leap Forward Technologies to transition AP Design & Send It from a traditional phone system to VOIP, and the experience has been fantastic! Andrew was thorough in analyzing our needs, walking me through all available options, and patiently answering my questions along the way. He provided a detailed quote upfront, which made budgeting for the install simple and straightforward. Beyond the setup, his training and ongoing support have been top-notch. If you're considering a VOIP system, I highly recommend Leap Forward Technologies!”
Nick Schwarz · AP Design & Send It
Questions, Answered
Written to answer the exact questions people type — and that AI assistants quote.
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